IT support packages
Flexible, transparent support that fits your budget — from pay-as-you-go help to fully managed contracts with unlimited remote support.
Learn more about IT support packagesIT support · Macclesfield & Cheshire
Reliable IT that just works.
Secure, stable and scalable technology for small and medium-sized businesses — supported by real, local engineers who speak plain English. So you can get on with growing your business.
- 20+years’ experience
- 100+businesses supported in the last 5 years
- 20 mileon-site radius around Macclesfield
- £0per-desk charges — pay for time used
Existing client?
Get help straight away, or call us on 01625 380 083.
What we do
Your one-stop IT partner
From core networking and cybersecurity to cloud platforms and everyday support — one friendly team that knows your business and your systems.
Network & Wi-Fi support
Fast, secure and reliable wired and wireless networks — designed, installed, monitored and supported by local engineers.
Learn more about Network & Wi-Fi supportMicrosoft 365
Licensing at Microsoft RRP with no mark-up, plus expert setup, migration, security and Teams configuration when you want it.
Learn more about Microsoft 365Consultancy & specialist help
Planning an upgrade or need an extra pair of hands? Other IT firms and in-house teams call on us for specialist knowledge.
Learn more about Consultancy & specialist help
Local support, personal touch
Based in Macclesfield. On your side.
We work mainly with businesses within a 20-mile radius of Macclesfield, covering much of Cheshire and the surrounding area. That local focus means responsive on-site visits and a personal level of service that larger providers simply can’t match.
Further afield? Our remote support gives you the same reliable expertise wherever you’re based.
- Remote fixes in minutes, on-site visits when needed
- We keep records of your IT setup, so we’re never starting from scratch
- Preventative maintenance as well as fixes
Simple, transparent pricing
Support that fits your business
Pay only for the time you need — not the number of desks or devices. Every price is shown up front.
Pay-as-you-go
From £78 per hour, remote + VAT
On-site £104/hour. No contract.
See what’s included in Pay-as-you-goRemote monitoring
From £5 per device / month + VAT
24/7 monitoring, patching and reports.
See what’s included in Remote monitoringContract support
From £32.50 per machine / month + VAT
Unlimited remote support plus on-site time.
See what’s included in Contract supportNeed something different? We’ll tailor a package to you.
Why Netstable
IT support the way it should be
We listen, we understand, and we deliver solutions that make your business more efficient, secure and resilient.
Over 20 years’ experience
We’ve seen it, fixed it and learned from it — so your problems get solved faster.
Plain English, no jargon
You talk directly to a skilled technician who explains things clearly. No call centres, no scripts.
Fast response times
Most issues are fixed remotely within minutes, and local engineers can be on site quickly when needed.
Pay for time, not desks
Simple, transparent pricing with no hidden fees — and unused on-site hours roll over.
Security built in
Patching, monitoring, backups and sensible security policies keep your business protected.
Long-term relationships
Most of the 100+ businesses we’ve partnered with over the last five years still rely on us today.
Broad expertise
The right tools — not just the biggest brands
Our team supports a wide range of software and hardware. We’re passionate about technology, including the benefits of open-source, and we’ll always recommend what genuinely meets your needs.
More about our teamReady for IT that just works?
Book a free, no-obligation consultation. We’ll look at your current setup, flag any risks and suggest practical improvements — in plain English.